Because of the advantages of zero-emission, strong flexibility and high accessibility, urban public bikes have become an important urban vehicle for conversion and connection between bus and subway, and is also a crucial mode of transportation for short distance travel. By taking Suzhou's public bikes as a study object, this paper builds a hypothetical structural equation model of the influence on the satisfaction of using public-bike based on exploratory factor analysis(EFA) and empirically studies the satisfaction and its impact mechanism of urban residents to use public-bike based on confirmatory factor analysis(CFA). The results are shown as follows.(1) Convenience and flexibility, design and layout,comfortability and environmental friendliness, as well as safety are the key factors of residents' satisfaction of using public-bike and economic costs and operational services are important ones.(2) Convenience and flexibility has the greatest influence on satisfaction with the path coefficient of 0.40, followed by design and layout, comfortability and environmental friendliness, with the path coefficients of 0.39 and 0.36, respectively. The influences of safety,economic costs and operational services are relatively small.(3) Convenience and flexibility,design and layout, comfortability and environmental friendliness, safety, as well as operational services show positive correlations with satisfaction, while economic costs show a negative one. Finally, countermeasures of improving the construction and the development of urban public-bike are proposed in order to improve the utilization and to achieve the goal of energy conservation, environmental friendliness and green travel.
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